Service

Service

Service

After-sales service

Silko is committed to providing a comprehensive, complete and timely after-sales support system for our customers, even after they have purchased products. This system includes several components.

Service manager

A dedicated team of after-sales assistance experts who handle customer requests, provide technical support and resolve any problems or questions.

Digital after-sales platform

With dedicated apps that allow our team of technical partners and distributors to access all the necessary technical information, such as documents, product views, spare part lists, manuals and technical data sheets for each product distributed by Silko.

Ali-Parts

An independent dedicated company specialising in spare part supply and order management, ensuring fast deliveries worldwide.

Service manager

A dedicated team of after-sales assistance experts who handle customer requests, provide technical support and resolve any problems or questions.

Digital after-sales platform

With dedicated apps that allow our team of technical partners and distributors to access all the necessary technical information, such as documents, product views, spare part lists, manuals and technical data sheets for each product distributed by Silko.

Ali-Parts

An independent dedicated company specialising in spare part supply and order management, ensuring fast deliveries worldwide.

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